
Cancellation Policy
Membership and Course Enrollment Policy
At Designer's Medicine, we are committed to providing the best possible experience for our members and course participants. To maintain the integrity of our offerings, we have established the following policy regarding the transferability of memberships and course enrollments:
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Non-Transferable Memberships and Enrollments: All memberships and course enrollments purchased through our website are non-transferable. This means that the benefits, access, and rights associated with a membership or course enrollment are exclusively granted to the original purchaser. Transferring, selling, or assigning these benefits to another person is strictly prohibited without explicit written permission from Designer's Medicine.
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Request for Transfer: In certain exceptional circumstances, a transfer request may be considered. To request a transfer, the original purchaser must contact our customer service team at designersmedicine@gmail.com and provide a detailed explanation of the reason for the transfer. Approval of such requests is at the sole discretion of Designer's Medicine and is subject to our evaluation of the provided information.
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Unauthorized Transfers: Any attempt to transfer a membership or course enrollment without the written consent of Designer's Medicine will result in the immediate termination of access without a refund. Designer's Medicine reserves the right to take further legal action if deemed necessary.
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Amendments to Policy: Designer's Medicine reserves the right to modify or amend this policy at any time without prior notice. It is the responsibility of the purchaser to review these terms regularly to stay informed of any changes.
By purchasing a membership or enrolling in a course through our website, you acknowledge and agree to comply with the terms outlined in this policy.
Changing Membership Settings
Users have the ability to update their membership settings, such as upgrading or downgrading their membership plan, changing their membership details, or canceling their membership, through their account dashboard.
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Accessing Your Account:
To modify your membership settings, log in to your account by clicking the "Log In" button located on the top right corner of our website. -
Updating Membership Details:
Once logged in, navigate to the "My Account" section and select "Membership Settings." From here, you can update your personal information, change your membership plan, or cancel your membership. -
Effective Date of Changes:
Changes to membership settings (such as upgrades or downgrades) will take effect immediately or at the start of the next billing cycle, depending on the nature of the change. Users will be notified of any changes via email.
Changing Payment Settings
Users may also update their payment settings, including changing payment methods, updating billing information, or reviewing transaction history.
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Updating Payment Information:
To update your payment method or billing information, log in to your account and go to the "Payment Settings" section under "My Account." Follow the on-screen instructions to make changes to your payment details. -
Reviewing Transaction History:
You can view your past transactions and billing history in the "Payment History" section. This section provides a comprehensive view of all payments made, including dates and amounts. -
Automatic Billing:
If you have chosen automatic billing, any changes to your payment method or billing information must be made at least [X days] before the next billing date to ensure that they take effect before the next payment is processed.
Security of Your Information
We take your privacy and security seriously. All changes to your membership or payment settings are processed through secure channels, ensuring your personal and financial information is protected.
Assistance and Support
If you encounter any issues or need help changing your membership or payment settings, please contact our customer support team at [contact email or phone number]. Our team is available to assist you during regular business hours.
If you have any questions or need further clarification, please contact us at designersmedicine@gmail.com.